PREMIUM PROTECTION FOR YOUR EYEWEAR
Available on select products, see item description for details
Bolt Cover’s Premium Product Protection Insurance will help extend the useful life of your products and reduce disruption to you, by swiftly repairing or replacing your glasses if they’re accidentally damaged or stolen.
If you have chosen to add our Eyewear Insurance to your purchase, should the unexpected happen and you need to make a claim, you’ll have:
Expert support from our claims handlers
Specialist eyewear technicians on-hand to repair your glasses, if possible
Or swiftly receive a like-for-like replacement, or reimbursement via a voucher for the financial value of the item, less any excess due
Policy Excess:
For prescription glasses and prescription sunglasses there is no charge or excess in the event of a claim.
For non-prescription sunglasses, you will pay 10% toward the cost of any claim, with a minimum contribution of £25.
What’s Covered
This insurance protects your eyewear from accidental damage and theft for one year, including:
Unintentional breakage or destruction of the glasses.
Damage to lenses, frames, or both, that renders them beyond normal use.
Provide like-for-like replacement of your original prescription, coatings and frame, if stolen.
What’s Not Covered?
Normal wear & tear
Damage in transit
Deliberate damage or neglect
Are There Any Restrictions?
You must be a UK resident
For more information on what is and what is not covered, please refer to the Insurance Product Information Document (IPID) and the Policy Wording.
Anything Else?
Cover will only start once you have received your item. You will then receive your contract of insurance (containing the IPID, Policy Wording and your Policy Schedule) shortly after, via email from Bolt Cover.
Good Practice
If an accident occurs, contact 01179 151 119 for guidance before attempting any repairs.
Make A Claim
You can log your claim with the Claims Administrator either:
Online: www.boltcover.com/customers
Email: claimsuk@gaig.com
Tel: 01179 151 119
Important note: In the event of theft or malicious damage, or where you have reason to believe a criminal offence has been committed, you must notify the Police and obtain a crime reference number to be eligible to make a claim on this insurance.
Contact Bolt Cover
If you have any questions about our products and services, would like to opt-out of this insurance, would like to make a complaint, or indeed for anything else, you can reach us at info@boltcover.com or by calling 02045 927 543.
About Bolt Cover Eyewear Insurance
This insurance is for people wanting to protect their eyewear from accidental damage and theft. It's important that you satisfy yourself that this product is right for you, taking into account any other insurance you may already have.
This insurance is provided by Great American International Insurance (UK) Limited , which is authorised by the Prudential Regulation Authority (PRA) and regulated by the PRA and Financial Conduct Authority (FCA) for the conduct of UK business (FCA no. 202874).
Bolt Cover, a trading name of Bolt Warranty Limited, is the Policy Administrator and an Appointed Representative (FCA no. 998330) of Innovative Risk Labs Ltd, which is authorised and regulated by the FCA (FCA no. 609155).
These details can be checked on the Financial Services Register by visiting www.fca.org.uk